Solid Know How™

Category » Dynamic 3i Edition, by Systems Dynamics Corp

There were 26 articles found in this category:

1. Windows Mobile Sync Guide for Setup and Installation
   The versatility of Solid MultiConnect allows Windows Mobile handheld computers to connect to Solid Route Accounting business systems, giving our clients even more choice when it comes to choosing what handheld computers to use. Although the end result of being able to make mobile sales is the s ...
2. Stop Analysis Report
   The Stop Analysis Report is one of the most important reports available to Solid Route Accounting™ companies. It allows supervisors to have a bird’s eye view of their route sales people’s work including at what times they make their stops, the customers they visit, when that c ...
3. Release Notes for Solid Route Accounting™ - Integration Edition
   For detailed installation instructions see Article #265 Installation Instructions for Solid Route Accounting™ - Integration Edition. Note: Does not apply to Solid Route Accounting – Enterprise Edition: Solid Route Accounting – Integration Edition is a standardized product used ...
4. Installation Instructions for Solid Route Accounting™ - Integration Edition
   Backup Before you Begin! It is sound business and computing practice to perform a FULL backup prior to beginning any installation or upgrade procedure. Synchronize all mobile units to ensure that all transaction information has been submitted to the main accounting system. Exit from the Solid M ...
5. Transferring your Solid Route Accounting Installation to a New Computer System
   Before you Begin Prior to beginning, please review the Solid KnowHow™ Article #34: Solid Route Accounting Hardware Specifications/Recommendations. Notes: Solid Route Accounting™ Enterprise Edition: We recommend you install a 32-bit version of the Windows operating system. If you requ ...
6. Release Notes & Installation Instructions for Solid Route Accounting™ - Integration Edition 11.01.08
   Note: Does not apply to Solid Route Accounting – Enterprise Edition: Solid Route Accounting – Integration Edition is a standardized product used with QuickBooks, INFOR FACTS, SDC’s Dynamic 3i and other ERP systems, but not with Solid Route Accounting – Enterprise Edition. ...
7. A customer record is missing. How can I trace it?
   A customer record is missing. How can I trace it? Note: If indexes are damaged it is possible a customer record is missing. Therefor, a System / Reindex / All in SBC or Reindex in SMC will repair this problem. Step 1: Begin in the ERP system. Check to see if the customer record is present. F ...
8. Release Notes & Installation Instructions for Solid Route Accounting - Integration Edition 10.03.10
   New Standard Features: Datamax/O'Neil Apex4 Printer Support (WM Only): Solid Sales Pro™ now supports printing to the Datamax/O'Neil Apex4 thermal printer. Program Issues Corrected: Solid Fusion™ For QuickBooks: Issue where new customers created on mobile are not exported to QuickBoo ...
9. Solid Route Accounting - Integration Edition 10.03.08 - Release Notes & Installation Instructions
   Solid Route Accounting™ - Integration Edition 10.03.08 is ready for downloading. The following changes are included with this version: Solid Fusion™ INFOR FACTS Edition: Issue where duplicate Orders were being Exported to FACTS in the cases of failed connect sessions, has been cor ...
10. Solid Sales Pro™
    Introduction: The proven, cross-platform, highly productive route accounting system for route sales, direct store distribution (DSD), pre-sell, mobile sales, and delivery confirmation with these key features: Exceptionally easy to start and support Sales Orders, including Customer Orders, Mob ...
11. How do I Reverse an Invoice in Solid Route Accounting?
    Answer: Solid Route Accounting business systems are designed to be reliable and accurate. For this reason, although we don’t allow invoices to be deleted, we do allow for them to be reversed by way of creating a duplicate, but opposite, invoice to null out the quantities and prices of the ...
12. Can Customers in Solid Sales Pro Be Set to Have a Default Payment Type?
    Answer: All invoices and orders created in Solid Sales Pro are set to ‘Payment: Charge’ by default. This is not a customer record controlled feature but rather a default, non-changeable setting of Solid Sales Pro. If there is a concern though that customers may be charged who are no ...
13. How to Add Barcodes to Items?
    Answer: Although the ability to use barcodes to quickly and efficiently add items to transactions is present in all versions of Solid Route Accounting business systems, how the barcodes are assigned to the inventory items will vary depending on the business system being used. Follow the instruc ...
14. Do Barcodes Need to be a Certain Length or Format?
    Answer: Although there are probably other barcode formats that Solid Route Accounting business systems are compatible with, the only one that is recommended and approved at this time is the UPC-A 12 digit barcode format. All other barcode formats can be tested at the company’s own risk of ...
15. Do the Barcodes Need to Have the Barcode Number Beneath It?
    Answer: The actual part of the barcode itself that’s read by the barcode scanner is the image that’s comprised of a series of lines (or squares in the case of 2D barcodes). The numbers beneath the barcode image is strictly for readability by the human eye and has no influence on how ...
16. Can I Create My Own Barcode List with My Own Numbers?
    Answer: Companies that sell product without existing barcodes can absolutely create their own. Because Solid Route Accounting business systems do not verify entered barcodes against any global or regional database, the only restriction is to ensure that every barcode entered into Solid Route Ac ...
17. Are Barcodes a Feature that can be Turned On and Off?
    Answer: In all versions of Solid Route Accounting business systems, the ability to use Barcodes is always “turned on”. That said though, whether they’re used or not is up to the business owner. While viewing an inventory record, if a barcode number is given to an item, then wh ...
18. Solid Installer™
    Introduction: Installation and maintenance of programs on Windows Features: Complete install and re-install of Solid Route Accounting systems on Windows computers, as follows: Server and Workstation - Install server and workstations with only a few simple questions Upgrade Systems Upgrad ...
19. What are Customer Route Groups (CRG) and how to Use, Create, and Assign Them?
    Answer: Customer Route Groups (CRG) are numbers that can be assigned to customer records to group them together for purposes of sales, reporting, routing, and many other grouping needs. By assigning a single Customer Route Group to a mobile unit record, for example, only customers belonging to ...
20. Solid Fusion™
    Introduction: Solid Fusion™ is a connectivity tool that will synchronize Solid Mobile Sales™, inventory, and accounting activities with existing accounting or ERP systems. Features: Exceptionally easy to learn, to use, and to support Flow of transactions automatically managed by ...