Solid Know How™

Category » Solid Business Central™

There were 43 articles found in this category:

1. Workstation Installation Procedure
   Installation Procedure The standard Solid Route Accounting license comes with two workstation licences. If you require more workstation licences please contact Solid Client Services at 1-888-667-3769 x2 or sales@solid-innovation.com. Prior to installing or upgrading a network workstation, ensur ...
2. How to Prevent Solid Business Central from Freezing Up
   Answer: Solid Business Central continues to be a reliable business solution throughout all the technological advancements the computer industry has seen. On some newer office computers though, the Solid Business Central program may freeze up from time to time, forcing the user to have to close ...
3. Release Notes & Installation Instructions for Solid Route Accounting Enterprise Edition version 11
   New Standard Features Windows Mobile Support: Solid Sales Pro™ is now available for Windows Mobile handheld devices. This is in addition to PalmOS devices and you can mix and match devices within the Solid Route Accounting™ system. Configuration and preparation of the Mobile Units un ...
4. Release Notes & Installation Instructions for Solid Route Accounting™ - Enterprise Edition 11.01.08
   New Standard Features: General Ledger Enhancements: Printer Configuration - improved the printer configuration in the General Ledger of Solid Business Central™. Windows Printing - provided a way to assign and print to any Windows printer. Report Enhancements for Multiple Taxes: Support f ...
5. How to Recreate Lost Invoices and Orders in Solid Business Central
   If it should happen that something unfortunate happens to a route sales person’s handheld computer where the contents of Solid Sales Pro are wiped out, so too will be gone all the invoices they created since their last successful sync session. Although the first reaction may be to have th ...
6. Inventory Management - Start Guide
   Inventory Management Supplemental User Guide For a printable version of this guide; see the attached document at the bottom of this article, 'SolidInventoryMngmt.pdf'. When new or existing companies begin using Solid Route Accounting business systems, some may feel that at that time, starting ...
7. How to Create and Post a Received On Account (ROA) Payment.
   Answer: As credit invoices are made from both Solid Sales Pro and the main software component, the totals of those invoices will be reflected on the customer’s account balance. As customer statements are mailed out and payments are received, it’s important to mark off the invoices t ...
8. Approved Product Lists (APL)
   Approved Products List (APL) functionality has been added to Special Price Lists to allow only authorized product to be sold to assigned customers, as well as keeping special pricing. APL will allow you to specify and “Limit” the products being sold to a customer or group of custom ...
9. How can I Organize Customer, Inventory, Supplier, and Other Records in Solid Route Accounting?
   Answer: A Solid Route Accounting business systems contain all of our client’s records that they rely on to make their company run. Being able to organize that information by key fields is critical to finding the information needed, as quickly and efficiently as possible. Thankfully, where ...
10. The Invoices are Listing ‘Sales Tax’ Instead of the Individual Taxes. How can I Change This?
    Answer: In a Solid Route Accounting – Enterprise Edition business system where Multiple Taxes have been enabled, if a Customer Record has been assigned to the Tax ID of a Tax Item instead of a Tax Group, then their taxes will be lumped into the generic ‘Sales Tax’ heading. To ...
11. Can Invoice Numbers in Solid Route Accounting be Lengthened/Shortened, or Remove the Letter and Period?
    Answer: The transaction numbers used in Solid Route Accounting have been thoughtfully designed to at a glance relate important information about the transaction it belongs to. For this reason, it’s important that the entire transaction number is shown to ensure that all of this informatio ...
12. How do I Reverse an Invoice in Solid Route Accounting?
    Answer: Solid Route Accounting business systems are designed to be reliable and accurate. For this reason, although we don’t allow invoices to be deleted, we do allow for them to be reversed by way of creating a duplicate, but opposite, invoice to null out the quantities and prices of the ...
13. What All Customer Types are Available in Solid Route Accounting?
    Answer: Although there are many needs that customers face, Solid Route Accounting business systems can meet those needs within their three main customer types. These customer types are Independent customers, Head Office customers, and Branch Office customers. Within these three customer types, ...
14. Do Barcodes Need to be a Certain Length or Format?
    Answer: Although there are probably other barcode formats that Solid Route Accounting business systems are compatible with, the only one that is recommended and approved at this time is the UPC-A 12 digit barcode format. All other barcode formats can be tested at the company’s own risk of ...
15. Do the Barcodes Need to Have the Barcode Number Beneath It?
    Answer: The actual part of the barcode itself that’s read by the barcode scanner is the image that’s comprised of a series of lines (or squares in the case of 2D barcodes). The numbers beneath the barcode image is strictly for readability by the human eye and has no influence on how ...
16. Can I Create My Own Barcode List with My Own Numbers?
    Answer: Companies that sell product without existing barcodes can absolutely create their own. Because Solid Route Accounting business systems do not verify entered barcodes against any global or regional database, the only restriction is to ensure that every barcode entered into Solid Route Ac ...
17. Are Barcodes a Feature that can be Turned On and Off?
    Answer: In all versions of Solid Route Accounting business systems, the ability to use Barcodes is always “turned on”. That said though, whether they’re used or not is up to the business owner. While viewing an inventory record, if a barcode number is given to an item, then wh ...
18. Why Can’t I Edit Certain Fields in Solid Route Accounting Business Systems?
    Answer: Solid Route Accounting business systems are built using indexed databases of information. Although within Solid Route Accounting these databases can be organized in many ways such as by part number, part description, barcode, supplier, and so on, every one of these sets of data have a k ...
19. What are Customer Route Groups (CRG) and how to Use, Create, and Assign Them?
    Answer: Customer Route Groups (CRG) are numbers that can be assigned to customer records to group them together for purposes of sales, reporting, routing, and many other grouping needs. By assigning a single Customer Route Group to a mobile unit record, for example, only customers belonging to ...
20. Can I Retrieve or Restore a Record that I Deleted by Mistake?
    Answer: Usually, when a record is deleted within a business system, it should be considered to be gone forever. For this reason it’s very important only to delete records that are positively no longer needed. However, there is a way in Solid Business Central that records can be restored, ...