Solid Know How™

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There were 17 articles found in this category:

1. Solid Sales Pro™
   Introduction: The proven, cross-platform, highly productive route accounting system for route sales, direct store distribution (DSD), pre-sell, mobile sales, and delivery confirmation with these key features: Exceptionally easy to start and support Sales Orders, including Customer Orders, Mob ...
2. How do I Reverse an Invoice in Solid Route Accounting?
   Answer: Solid Route Accounting business systems are designed to be reliable and accurate. For this reason, although we don’t allow invoices to be deleted, we do allow for them to be reversed by way of creating a duplicate, but opposite, invoice to null out the quantities and prices of the ...
3. Can Customers in Solid Sales Pro Be Set to Have a Default Payment Type?
   Answer: All invoices and orders created in Solid Sales Pro are set to ‘Payment: Charge’ by default. This is not a customer record controlled feature but rather a default, non-changeable setting of Solid Sales Pro. If there is a concern though that customers may be charged who are no ...
4. How to Add Barcodes to Items?
   Answer: Although the ability to use barcodes to quickly and efficiently add items to transactions is present in all versions of Solid Route Accounting business systems, how the barcodes are assigned to the inventory items will vary depending on the business system being used. Follow the instruc ...
5. Do Barcodes Need to be a Certain Length or Format?
   Answer: Although there are probably other barcode formats that Solid Route Accounting business systems are compatible with, the only one that is recommended and approved at this time is the UPC-A 12 digit barcode format. All other barcode formats can be tested at the company’s own risk of ...
6. Do the Barcodes Need to Have the Barcode Number Beneath It?
   Answer: The actual part of the barcode itself that’s read by the barcode scanner is the image that’s comprised of a series of lines (or squares in the case of 2D barcodes). The numbers beneath the barcode image is strictly for readability by the human eye and has no influence on how ...
7. Can I Create My Own Barcode List with My Own Numbers?
   Answer: Companies that sell product without existing barcodes can absolutely create their own. Because Solid Route Accounting business systems do not verify entered barcodes against any global or regional database, the only restriction is to ensure that every barcode entered into Solid Route Ac ...
8. Are Barcodes a Feature that can be Turned On and Off?
   Answer: In all versions of Solid Route Accounting business systems, the ability to use Barcodes is always “turned on”. That said though, whether they’re used or not is up to the business owner. While viewing an inventory record, if a barcode number is given to an item, then wh ...
9. Solid Installer™
   Introduction: Installation and maintenance of programs on Windows Features: Complete install and re-install of Solid Route Accounting systems on Windows computers, as follows: Server and Workstation - Install server and workstations with only a few simple questions Upgrade Systems Upgrad ...
10. What are Customer Route Groups (CRG) and how to Use, Create, and Assign Them?
    Answer: Customer Route Groups (CRG) are numbers that can be assigned to customer records to group them together for purposes of sales, reporting, routing, and many other grouping needs. By assigning a single Customer Route Group to a mobile unit record, for example, only customers belonging to ...
11. Solid Fusion™
    Introduction: Solid Fusion™ is a connectivity tool that will synchronize Solid Mobile Sales™, inventory, and accounting activities with existing accounting or ERP systems. Features: Exceptionally easy to learn, to use, and to support Flow of transactions automatically managed by ...
12. Solid MultiConnect™
    Introduction: The reliable, multi-threaded settlement server. Key features include: Automatic, unattended settlement and maintenance Multi-mobile, Cross Platform Automatic mobile maintenance Features: Mobile Settlement: Authorized Mobiles - listens for an authorized mobile computer, th ...
13. Solid Mobile Central™
    Introduction: The Central configuration and control for mobile computers running Solid Sales Pro or Solid Warehouse Pro Features: Configure and control Solid Sales Pro and Solid Warehouse Pro mobiles as follows: Authorize and initialize mobile computers securely from your office system Conf ...
14. Demonstration Access Rights have Expired
    Description: When opening a Solid Route Accounting software component, the message displays, “Demonstration access rights have expired. Contact Solid Innovation for new access rights.” Resolution: This message typically indicates that the license key that allows Solid Route Account ...
15. Windows Mobile Sync Guide for Setup and Installation
    The versatility of Solid MultiConnect allows Windows Mobile handheld computers to connect to Solid Route Accounting business systems, giving our clients even more choice when it comes to choosing what handheld computers to use. Although the end result of being able to make mobile sales is the s ...
16. Cannot Quit Visual FoxPro
    Description: When trying to shut down or restart the office computer, a warning displays, “Cannot Quit Visual FoxPro [OK].” This message is often the result of improper software shut down, such as power failure, system freeze up, or otherwise exiting the Solid Route Accounting softw ...
17. When Starting Solid Route Accounting, Why am I Asked to Verify the Date?
    Answer: The first time that Solid Route Accounting’s main software component is run every month, the date will need to be confirmed by answering ‘Yes’ to the question, “Is Today (day/month/year)?” By accepting this date, Solid Route Accounting’s month end rep ...