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Mobile computer recommendations and issues.
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There were 32 articles found in this category:

  1. questionSlow Printing from Windows Mobile Devices
    The reason the Bluetooth printing from mobile devices is taking long from Windows Mobile devices, is due to the fact that the mobile is first searching and then listing all available Bluetooth devices. Setting the Default Printer To prevent this, the next time an invoice is printed, select the ...
  2. questionWindows Mobile OS Wi-Fi Internal and External Wireless Sync Setup Guide
    Although Windows Mobile devices have a strong sync solution in that of using a USB cable to connect the handheld computer to the server computer, Wi-Fi enabled devices can also be configured to sync wirelessly through internal or external Wi-Fi hot spots. An Internal Wireless Sync is the easies ...
  3. questionPalm OS Wi-Fi Internal and External Sync Setup Guide
    Enabling handheld computers to communicate to the Solid Route Accounting business system wirelessly allows for a more convenient and reliable sync solution than by using a USB connection. Using a Wi-Fi wireless connection also enables those handheld computers to sync while they’re out in ...
  4. questionWi-Fi Setup on Janam XM66 Handheld
    How to configure your Janam XM66 handheld to connect to the WLAN: Tap on [Start / Settings] Select the [System] tab Tap on the WiFi icon In the "Active Profile" drop-down list change from "Default" to "ThirdPartyProfile" You will get the following pop-up message: "A power cycle is required to ...
  5. questionHow to Hot Sync Janam XP30 (Palm OS) on 64-bit Operating Systems?
    Recommended Approach If you’ve had difficulty USB syncing your Janam XP30 handheld, the recommended approach is to use either: WLAN: You can synchronise your Janam XP30 handheld using WLAN (Wireless LAN), see Article#116 Palm OS Wi-Fi Internal and External Sync Setup Guide for details. Ser ...
  6. questionScreen Problems: How to Test or get Repairs.
    If you are experiencing difficulties with screen response on mobile computers, please follow these steps: Ensure Screen Alignment: In Janam XP30 – From the Home screen select Prefs. From the Prefs drop down, select Digitizer and run through the alignment carefully. In Janam XM65/66 &nda ...
  7. questionScreen Problems: How to Test or get Repairs.
    If you are experiencing difficulties with screen response on mobile computers, please follow these troubleshooting steps: Ensure Screen Alignment: In Janam XP30 – From the Home screen select Prefs. From the Prefs drop down, select Digitizer and run through the alignment carefully. In Ja ...
  8. questionHow to Extend Your Mobile Device's Battery Life
    Have you noticed that you are unable to complete a day’s work due to the fact that the battery of your handheld has been depleted? Many of the new modern devices, such as mobile phone and PDAs, are coming out with new features such as larger screens barcode scanners and various radios, su ...
  9. questionHow to Wake your Handheld using the Scanner Trigger Buttons?
    Have you ever experienced this situation: you arrive at a customer site, you take you handheld and it has gone into sleep mode – its winter and you are wearing gloves – you are struggling to wake up the handheld by trying to press the tiny power button? Well there is a solution: in ...
  10. questionSolid Route Accounting Hardware Specifications/Recommendations
    Server/Administrative System: Intel® Pentium® or AMD® 500 MHz processor or better. Microsoft Windows® XP Professional with Service Pack 2, Windows Server® 2003/2008 with all recommended updates, Microsoft Windows Vista, Microsoft Windows 7. NOTE for Solid Route Accounting ...
  11. questionHow to Hard Reset an Opticon H19 to Factory Settings
    Answer: It’s sometimes necessary to erase all the information off of a handheld computer and start afresh. This article describes how to perform a ‘Hard Reset’, otherwise known as a ‘Cold Boot’ or ‘Clean Boot’, on an Opticon H19 series of handheld compu ...
  12. questionSolid Sales Pro is Missing from the Handheld Computer
    Description: Looking at the Applications, House, or Programs menu on the handheld computer, Solid Sales Pro is no longer available or has been deleted. This is most often caused by the handheld computer being hard-reset or cold booted unexpectedly or by mistake, however there are many other rea ...
  13. questionFatal Alert Memory Mgr.c: Chunk Under-locked
    Description: When working in Solid Sales Pro, the error ‘Cache-query record [OK]’ suddenly shows, and by tapping on the [OK] button, the error changes to: Fatal Alert Chunk under-locked Memory mgr.c, line 5232, chunk under-locked [Reset] At this point, the [Reset] button displayed o ...
  14. questionInvalid System Date. Contact your System Administrator.
    Description: When logging into Solid Sales Pro, after tapping on [Yes] to confirm today’s date on the '0002 Date Setup' screen, the warning, “Invalid System Date. Contact your System Administrator,” displays. This message is caused by one of three things. Either the handheld c ...
  15. questionHow to Configure Wireless Bluetooth Printer on Palm O/S Handheld Computers?
    Answer: Using Bluetooth devices, such as wireless printers and barcode scanners, help to increase the efficiency of the company, without the bother of having to deal with cables. For handheld computers enabled with Bluetooth, once the handheld computer has been initialized to its mobile unit re ...
  16. questionConnecting With the Desktop Using WLAN
    This article is for handheld computers that are having trouble with synching through an external Wi-Fi internet connection that they have reliably synched from in the past. If this message is showing for an Internal Wi-Fi Sync connection, please read Article#89: Can't Sync the Handheld Computer ...
  17. questionConnection Failed, No AP Found
    This article is for handheld computers that are having trouble with synching through a Internal or External Wi-Fi internet connection that they have reliably synched from in the past. If you want to set up a new Internal or External Sync connection instead, please read Article#116: Palm OS Wi-F ...
  18. questionBefore Running Modem HotSync, Select the Service to Dial Into. Wi-Fi Wireless Sync.
    Description: When attempting to sync by using a Wi-Fi wireless connection, the message shows, “Before running Modem HotSync, select the Service to dial into. The Service includes the phone number and other information required by the host service. Tap “Select Service” to selec ...
  19. questionHow to Soft Reset a Janam XP Handheld Computer?
    Answer: Janam XP handheld computers have proven to be a fast and reliable solution for distribution businesses. On very rare occasion though, as with all software and hardware, problems can occur that may cause the handheld computer to be unresponsive, or other kinds of errors that could preven ...
  20. questionRechargeable Battery Cycle Life and Aging
    The Solid Technical Support team is often being approached with reports of mobile handheld devices periodically shutting down, rebooting themselves and on rare occasions losing data from the device. We have learned that although we would like to think that rechargeable batteries will last fore ...
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