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  1. questionStop Analysis Report
    The Stop Analysis Report is one of the most important reports available to Solid Route Accounting™ companies. It allows supervisors to have a bird’s eye view of their route sales people’s work including at what times they make their stops, the customers they visit, when that c ...
  2. questionHow can I Organize Customer, Inventory, Supplier, and Other Records in Solid Route Accounting?
    Answer: A Solid Route Accounting business systems contain all of our client’s records that they rely on to make their company run. Being able to organize that information by key fields is critical to finding the information needed, as quickly and efficiently as possible. Thankfully, where ...
  3. questionCan Invoice Numbers in Solid Route Accounting be Lengthened/Shortened, or Remove the Letter and Period?
    Answer: The transaction numbers used in Solid Route Accounting have been thoughtfully designed to at a glance relate important information about the transaction it belongs to. For this reason, it’s important that the entire transaction number is shown to ensure that all of this informatio ...
  4. questionCan I Create My Own Barcode List with My Own Numbers?
    Answer: Companies that sell product without existing barcodes can absolutely create their own. Because Solid Route Accounting business systems do not verify entered barcodes against any global or regional database, the only restriction is to ensure that every barcode entered into Solid Route Ac ...
  5. questionWhy Can’t I Edit Certain Fields in Solid Route Accounting Business Systems?
    Answer: Solid Route Accounting business systems are built using indexed databases of information. Although within Solid Route Accounting these databases can be organized in many ways such as by part number, part description, barcode, supplier, and so on, every one of these sets of data have a k ...
  6. questionHow to Backup Solid Route Accounting
    Answer: The information contained in the Solid Route Accounting business system is one of a company’s most valuable assets. Transactions, customer accounts, amounts owing, and all other kinds of information is irreplaceable if lost, so it only makes sense to properly back up the system so ...
  7. questionUSB Backup Trouble Shooting Guide
    A company’s information is one of the most valuable assets they have. Thanks to using a Solid Route Accounting business system, this information is kept orderly and accurate, making it even more valuable still. For that reason, creating backups of the Solid Route Accounting business syste ...
  8. questionDemonstration Access Rights have Expired
    Description: When opening a Solid Route Accounting software component, the message displays, “Demonstration access rights have expired. Contact Solid Innovation for new access rights.” Resolution: This message typically indicates that the license key that allows Solid Route Account ...
  9. question‘Invalid Drive Specification’ or ‘Invalid Directory’ Message When Creating a System Backup
    Description: Backups in Solid Route Accounting business systems should be saved onto a removable storage device, such as a USB flash drive, so have that storage device kept off site, in a safe location, at the end of every business day. The system backups are sent to that storage device during ...
  10. questionSolid (Route Accounting) is Currently Being Used in an Exclusive Operation such as Indexing or Upgrading.
    Description: When opening a Solid Route Accounting software component, the message displays, “Solid (Route Accounting) is currently being used in an exclusive operation such as Indexing or Upgrading. Please re-try (this software component) when these operations are completed.” Reso ...
  11. questionEject and Replace Disk Messages During System Backups
    Description: During the process of creating a system backup in Solid Business Central, the message shows, “Step 2: Releasing iomega Drive. Please press the Eject button on the iomega Drive. When the disk pops out, please remove it and replace with backup disk for tomorrow.” At the e ...
  12. questionWhen Starting Solid Route Accounting, Why am I Asked to Verify the Date?
    Answer: The first time that Solid Route Accounting’s main software component is run every month, the date will need to be confirmed by answering ‘Yes’ to the question, “Is Today (day/month/year)?” By accepting this date, Solid Route Accounting’s month end rep ...