Solid Know How™

Solid Route Accounting – Integration Edition 10 is ready for downloading.  The following changes are included with this version.  NOTE: The availability of these features will depend on the integrated accounting system you are working with.  Please contact our Solid Client Services team for further details and software licensing information:

1. Solid Route Accounting Warehouse Pro:    Warehouse Order Picking, Product Receiving, Material Handling and Open Inventory Counts have been added to the Solid Route Accounting – Integration Edition & Transaction Interchange.  Please contact our Solid Client Services team for further details and software licensing information.
2. Item Level Discounts:  A new mobile configuration option “Enable Item Level Discounts” has been added to the [Mobile/Configuration] screen of Solid Mobile Central and Solid Sales Pro has been updated to allow for Item Level Discount percentages to be entered for each item added to the sales transaction.  Line item Discounting adheres to the “Edit Customer Discount up to:” limit setting in Solid Mobile Central under menu path [Mobile/Configuration].  NOTE: This is a PER MOBILE setting and needs to be considered for each mobile unit record.  Please contact our Solid Client Services team for further details and software licensing information.
3. Optional Printing:  A new mobile configuration option “Offer to Print after Saving?” has been added to the [Mobile/Configuration] screen of Solid Mobile Central.  This option is checked by default.  If un-checked, the program will not prompt to print after saving.  NOTE:  Re-printing from the 1200 Review/Reprint screen is not affected by this setting and will always print.
4. Prompt to Synchronize:  Further to the 10 day operation limit placed on the Solid Sales Pro handheld program, you will now be presented with a warning message after the 7^th day of continuous operation indicating that the mobile unit must be synchronized.  The message will continue and number of days will count down until such time the 10 day limit is exceed or the mobile unit is synchronized.
5. Customer Aging:  A new “Aging” tab has been added to the Solid Mobile Central [Company/Configuration] screen to allow the appropriate aging period descriptions to be entered for up to five (5) aging periods.  This information is also extended out to the mobile handheld devices and will display on the “1112 Customer Details 2” screen.
6. Sales Default Quantity:  A new company configuration option “Sales Default Quantity:” has been added to the [Company/Configuration/Invoicing] tab of Solid Mobile Central to allow you to specify the default quantity when adding new items to a Sales/Order transaction.
7. Optional Printing:  A new mobile configuration option “Offer to Print after Saving?” has been added to the [Mobile/Configuration] screen of Solid Mobile Central.  This option is checked by default.  If un-checked, the program will not prompt to print after saving.  NOTE:  Re-printing from the 1200 Review/Reprint screen is not affected by this setting and will always print.
8. Cancelling Orders:  Orders can now be cancelled in Solid Sales Pro.  If an order has been saved and then needs to be cancelled:
   1. From the “1100 Create Transaction” screen, tap [Select Customer], locate and select the customer that the original order was created then tap on [OK].  Once the customer is selected, the [View Orders] button will appear just below the customer name on the “1100 Create Transaction” screen.
   2. Tap on the [View Orders] button, select the transaction you wish to cancel then tap on [Modify].
   3. Tap on the [Set Bill Options] button.
   4. Change the “Bill Type:” setting to [C-Cancel] then tap on [OK].
   5. Tap on [Save & Print] and proceed with re-saving the cancelled order as normal.
9. Prompt to Synchronize:  Further to the 10 day operation limit placed on the Solid Sales Pro handheld program, you will now be presented with a warning message after the 7^th day of continuous operation indicating that the mobile unit must be synchronized.  The message will continue and number of days will count down until such time the 10 day limit is exceed or the mobile unit is synchronized.
10. Stop Order History:  Stop Order History table (SOH) now EXPORTS back through Solid Fusion.  MultiConnect will send the GMRSN table to the handheld if there are any records in it.  If the GMRSN table is empty, then the default set of Reason codes will be used by the Solid Sales Pro Stop Order feature.  If you connect/sync the mobile unit in the middle of the Stop Order list, Solid Sales Pro will now resume the Stop Order list from where it left off.
11. Opticon Barcode Scanner:  A new Opticon Barcode Scanner extension for Windows Mobile has been added Solid Sales Pro to ensure that scanning is only applicable to specific fields.  This change offers more control and efficiencies to the Solid Sales Pro scanning functionality, that the native Opticon scanner driver was not able to provide.
12. Table Lock Prevention: If table locks should occur during IMPORT, Solid Fusion will now retry for a maximum period of five minutes time, then skip the locked record and log the conflict allowing the IMPORT to continue.  If the lock is removed within the retry period, the IMPORT will resume immediately.
13. Barcode scanner Reset:  A new barcode scanner reset option on the [Properties/Scanning/4500-Scanning Options] screen to allow the sales rep to redetect the barcode scanner should it become turned off incorrectly.

Solid Route Accounting – Integration Edition 10 is available for downloading from the Solid Innovation website.  A DSL or Cable high speed Internet connection is recommended for downloading.  If you do not have an Internet connection or are using a Dialup Internet service, please contact Solid Client Services for assistance.

1. Synchronize all mobile units to ensure that all transaction information has been submitted to the main accounting system.
2. Create a current backup of the Solid Route Accounting system by starting Solid Mobile Central and clicking on the [Backup] menu option.
3. Exit from Solid Mobile Central, Solid Fusion and Solid MultiConnect at all workstations.
4. Click here to download Solid Route Accounting - Integration Edition 10.  If you wish you may also choose [Run] or to [Save] the installer to a hard drive location on your computer.  If you have saved the installer, locate and double-click on the SolidRouteAccounting10-IE-100308.exe file to begin the installation wizard.
5. Follow the prompts on the screen clicking the [Next] button to continue.
6. When presented with the program license agreement, read through it and if you agree to the terms, click on [I Agree] then click [Next] to continue.
7. When presented with the 'Select Installation Folder', enter the appropriate drive and folder location to install the program to (default C:\Si).  Click on the [Browse...] button if it is necessary to change the installation folder then click on [Next] to continue.
8. Click on [Next] to confirm and begin the installation process.
9. Once all updated program files have been installed, you will be prompted to enter your software product key.  Enter your software product key as supplied with your original purchase, then click on [Next]. 

NOTE: if you are upgrading from Solid Route Accounting 9, the system should recall your software product key.  If you are upgrading from Solid Route Accounting 2007 or earlier, please contact the Solid Client Services team for assistance.

10. Once activation has completed and the “Done” message displays, click on [Close].  
11. When the installation is complete, the 'Installation Complete' window should pop up.  Click [Close].
12. Start Solid Mobile Central and perform any upgrade procedures if prompted.
13. Start Solid Fusion and perform an up to date data exchange with the Integrated Accounting system.
14. Start Solid MultiConnect and synchronize all mobile units.

Assistance

For information on licensing or assistance with the Installation / Upgrade procedures, please do not hesitate to contact our Solid Client Services team at 1-888-667-3769 then press 1 (within North America), email us at support@solid-innovation.com or fax us at 1-306-953-5893. NOTE: You must have a paid up support agreement to receive assistance.