Solid Know How™

New Standard Features

Windows Mobile Support: Solid Sales Pro™ is now available for Windows Mobile handheld devices. This is in addition to PalmOS devices and you can mix and match devices within the Solid Route Accounting™ system. Configuration and preparation of the Mobile Units under the Solid Business Central™ [Datafile / Cost Centre / Mobile] menu path remains unchanged. Detailed procedures for Windows Mobile Setup and Installation can be found on the Solid KnowHow™ knowledge base. NOTE: Windows Mobile devices require that Windows ActiveSync or Windows Mobile Device Center be installed on the computer running Solid MultiConnect™.

Signature Printing in Solid Sales Pro™ (WM Only): Signature printing is now supported in Solid Sales Pro™ Windows Mobile Edition printing to the Datamax/O'Neil 4t or Datamax/O'Neil Apex4 thermal printers. A new "Print Signature" option has been added to [Datafile / Cost Centre / Mobile] screen of Solid Business Central™ allowing you to set this for each mobile unit record.

Datamax/O'Neil Apex4 Printer Support (WM Only): Solid Sales Pro™ now support printing to the Datamax/O'Neil Apex4 thermal printer.

Opticon Barcode Scanner Extension: A new Opticon Barcode Scanner extension for Windows Mobile has been added to ensure that scanning is only applicable to specific fields. This change offers more control and efficiencies to the Solid Sales Pro™ scanning functionality, that the native Opticon scanner driver was not able to provide.

Disable Low Gross Calculations: A new "Disable Low Gross Calculation" option has been added to the [Datafile / Department / View] screen. When this option is set to 'Y' the program will not apply the low gross calculation to any inventory item that belongs to that Department record enabling you to sell below cost.

Barcode Scanner Reset: A Barcode Scanner Reset option has been added to the Solid Sales Pro™ [Properties / Scanning] 4500-Scanning Options screen to handle cases when the barcode scanner becomes incorrectly disabled.

Report Enhancements for Multiple Taxes: A new Tax Summary section has been added to the daily Cash Out report and the Bill Analysis report for reporting on Multiple Taxes.

Notice of Discontinued Features

Linked Parts: Support for Linked Parts has been removed from Solid Sales Pro™ due to resource limitations on mobile systems, which are out of Solid's control. Linked Parts will continue to be a supported feature in Solid Business Central™, just not extended to Solid Sales Pro™ operations.

Program Issues Corrected

Solid Sales Pro™

1. All known Error 18 messages occurring for Windows Mobile version have been corrected.
2. Issue with the QTY value intermittently being set back to zero (0) on the 1135 Item Details screen, has been corrected.
3. Issue for Windows Mobile version with only printing one invoice copy when multiple invoice copies have been requested, has been corrected.
4. Issue for Windows Mobile version where the right hand scroll bar blocks the pricing fields on the 1133, 1134 & 1135 screens making it difficult to edit prices, has been corrected.
5. If you select an item from the 1130-Selected Items screen and go to the [Details] screen, when you return to the 1130 screen, the program now stays positioned on the same item rather than positioning to the last item in the list.
6. Intermittent occurrence of the "Quantity cannot be zero" message after clicking [OK] on the 1133-Barcode Detail screen then scanning a subsequent barcode from the 1130-Selected Items screen has been corrected.
7. Issue on the 1133, 1134 and 1135 screen where the cursor positions to the left of the quantity value has been corrected. Upon arriving at each of these screens, the program will now highlight the whole quantity field value allowing you to quickly change the quantity value if required.
8. Issue where the last item added is not highlighted when entering '1131 Add Items' screen while in 'Description' order has been corrected.
9. Issue with Approved Product Lists (APL) where incomplete searches would occur when duplicate product Descriptions where present in the APL, has been corrected.
10. Issue with searching Approved Product Lists (APL) using the alphabetic drop down list or the search box and where the first item does not match the APL, has now been corrected.
11. Issue where the cursor defaults to the 'Lot #' field instead of the 'Present Count' field on the [2311-Inventory Details] screen during the creation of an inventory count, has been corrected.
12. Issue where the Core Charges (Deposits) & Multiple Tax totals are printing too far to the right on invoice style I8 has been corrected.
13. Multiple Tax print issues on W2 invoice style have been corrected.
14. Alignment issues on daily Cash Out report have been corrected.

Solid MultiConnect™

1. Additional checks have been put in place to prevent a synchronization session from being run while Solid Sales Pro™ is still running.
2. Issue where "Idle Timeout" would occur on Windows Mobile connect sessions while "Business Logic" was running causing the sync session to disconnect early, has been corrected.

Solid Business Central™

1. Intermittent pagination problems with printing reports in the Solid General Ledger have been corrected.
2. Issue with incorrect inventory adjustments taking place when processing Inventory Counts, has been corrected.
3. Issue where closed Delivery Confirmation invoices are being incorrectly cycled back out to Solid Sales Pro™ if the closed order was sent back to Solid Route Accounting™ while the [Sales / Pre-Sell] marking screen was open has been corrected.

Backup Before you Begin!

It is sound business and computing practice to perform a FULL backup prior to beginning any installation or upgrade procedure.

1. Exit from the Solid Business Central™ and Solid MultiConnect™ programs from all workstations.
2. At the Server, enter the Solid Business Central program and select menu path [System / Backup / Full] and proceed with the on screen instructions.

Installation Procedures

The Solid Route Accounting™ - Enterprise Edition version 11 is available for download from the Solid Innovation website. A DSL or Cable high speed Internet connection is recommended for downloading. If you do not have an Internet connection or are using a Dialup Internet service, please contact Solid Client Services for assistance.

1. Synchronize all mobile units to ensure that all transaction information has been submitted to the Solid Route Accounting™ system.
2. Exit from Solid Business Central and Solid MultiConnect at all workstations.
3. Click here to download Solid Route Accounting - Enterprise Edition version 11 installation file and save it to your server.
4. Double-click on the SolidRouteAccounting11-EE-110101.exe file to begin the installation wizard.
5. Follow the prompts on the screen clicking the [Next] button to continue.
6. When presented with the program license agreement read through it and if you agree to the terms, click 'I Agree' then click [Next] to continue.
7. When presented with the 'Select Installation Folder', enter the appropriate drive and folder to install the program to. The default installation folder should be C:\Si. Click on the [Browse] button if it's necessary to change the installation folder then click on [Next] to continue.
8. Click on [Next] to Confirm and begin the installation process.
9. Once all updated program files have been installed, you will be prompted to enter your software product key.

NOTE: if you are upgrading from Solid Route Accounting 9, the system should recall your software product key. If you are upgrading from Solid Route Accounting 2007 or earlier, please contact the Solid Client Services team for assistance.

10. When the installation is complete, the ‘Installation Complete’ window should pop up. Here you should click [Close].
11. Start Solid Route Accounting (i.e. Solid Business Central). This will finalize the installation and run the upgrade procedures. If the system automatically prompts you with 'System / Upgrade must run now! Okay (Y/N)?' Press 'Y' to continue.

    NOTE: If you are not automatically prompted to run the [System / Upgrade] procedures, then upgrades to your database files are NOT required. However, you may optionally run these procedures if so desired.

    1. Select 'Inventory' and answer 'Y' to continue.
    2. Select 'Customer' and answer 'Y' to continue.
    3. Select 'Supplier' and answer 'Y' to continue.
    4. Select 'System' and answer 'Y' to continue.
    5. Select 'Bill & Order' and answer 'Y' to continue.

    NOTE: This can be a lengthy upgrade procedure and should NOT be interrupted. When completed, the program will return to the 'Upgrade' options.

    6. Once all upgrade steps have been successfully completed, press [Escape] to return to the Solid Business Central program.
12. Exit from Solid Route Accounting™ (i.e. Solid Business Central).
13. Start Solid MultiConnect™ and allow the secondary installation procedures to complete.
14. Once the Solid MultiConnect™ connections screen has appeared, sync all mobile handheld computers to upgrade Solid Sales Pro™.
15. Resume normal program operations.

Assistance

For information on licensing or assistance with the Installation / Upgrade procedures, please do not hesitate to contact our Solid Client Services team at 1-888-667-3769 then press 1 (within North America), email us at support@solid-innovation.com or fax us at 1-306-953-5893. NOTE: You must have a paid up support agreement to receive assistance.