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The article has been updated successfully but requires approval before it is published.How to Hot Sync Janam XP30 (Palm OS) on 64-bit Operating Systems?
Recommended Approach
If you’ve had difficulty USB syncing your Janam XP30 handheld, the recommended approach is to use either:
WLAN: You can synchronise your Janam XP30 handheld using WLAN (Wireless LAN), see Article#116 Palm OS Wi-Fi Internal and External Sync Setup Guide for details.
Serial: You can also synchronise your Janam XP30 using the Janam cradle (part number CKT-P1-002U) that offers both USB and serial cables for connectivity.
NOTE: when using a USB to serial converter ensure that it specifically supports 64-bit drivers, for example Vista 64-Bit Compatible 12 inch FTDI CHIP DB-9 Serial Adapter High Speed USB SERIAL RS-232
Issues with USB Hot Sync Connection
If you’ve had difficulty USB syncing your Janam XP30 handheld, please read this notice from the Janam website http://www.janam.com/palmos_usb_m.php):
Item #1 – USB Hot Sync and 64-Bit Computing Platforms
With the trend toward 64-bit computer hardware and software, it has become increasingly apparent that Palm OS, a handheld computing operating system for which ACCESS is the licensor, does not support USB synchronization on 64-bit Windows computers. Palm OS does not include 64-bit USB drivers and as a result, Palm OS-based devices including Janam’s XP20 and XP30 devices will not USB sync with 64-bit Windows computers.
Item #2 – USB Hot Sync and 32-Bit Computing Platforms
Palm OS, a handheld computing operating system for which ACCESS is the licensor, has a USB driver compatibility issue that can manifest itself during USB synchronization with older, 32-bit desktop computers. This incompatibility is well known to Palm OS users and has remained unresolved for years. It is also the root cause of inconsistent results Janam XP Series users may experience when synchronizing their devices using USB cable or USB cradle.
Alternative Hot Sync Connections
Here are a few alternative methods to Hot Sync your Janam XP30:
Windows 7 / Windows Vista 64-bit Operating System
|
XP30N |
XP30W |
|
|
USB |
No |
No |
|
BT (embedded) |
Yes |
Yes |
|
BT (via USB dongle) |
Yes |
Yes |
|
IrDA (via USB dongle) |
untested |
untested |
|
Serial (embedded) |
untested |
untested |
|
Serial (via USB convertor) |
Yes1 |
Yes1 |
|
USB (USB Hub) |
No |
No |
|
WLAN |
N/A |
Yes |
1 Requires USB to serial converter that specifically 64-bit drivers, for example Vista 64-Bit Compatible 12 inch FTDI CHIP DB-9 Serial Adapter High Speed USB SERIAL RS-232
Windows 7 32-bit Operating System
|
XP30N |
XP30W |
|
|
USB |
Yes |
Yes |
|
BT (embedded) |
Yes |
Yes |
|
BT (via USB dongle) |
Yes |
Yes |
|
IrDA (via USB dongle) |
untested |
untested |
|
Serial (embedded) |
Yes |
Yes |
|
Serial (via USB convertor) |
Yes |
Yes |
|
USB (USB Hub) |
Yes |
Yes |
|
WLAN |
N/A |
Yes |
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Last Updated
2nd of February, 2011
Business Systems:
Dynamic 3i Edition by Systems Dynamics Corp, Dynamics GP Edition by Microsoft, Enterprise Edition, FACTS Edition, for QuickBooks, Integration Edition
Software Components:
Solid MultiConnect
