Logging Into Solid Sales Pro: Make Sure it Works Before Driving 2 Hours! [Article]
Every month, we receive calls at Solid Innovation from route sales people who woke up in the morning, grabbed their handheld computer, started their delivery truck, drove out to their first stop of
- Can a ‘No Sale’ Invoice be Created so a Customer can Sign to Verify that They We... [Article]
Answer: Solid Route Accounting business systems offer ways to control customer routes, as well as the order of customer visitation. If there’s a need to create a ‘No Sale’ i
- Solid Sales Pro is Missing from the Handheld Computer [Article]
...ng at the Applications, House, or Programs menu on the handheld com...ms menu on the handheld computer, Solid Sales Pro is no longer avai...
- The Handheld Computer / Solid Sales Pro is Frozen Up [Article]
Description: While working in Solid Sales Pro, the screen has beco...
- Table on the Device has the Wrong Schema - Error 31: No Record in Table or Bad H... [Article]
...on: When accessing an area of the Solid Sales Pro program, often in...
- Invalid System Date. Contact your System Administrator. [Article]
Description: When logging into Solid Sales Pro, after tapping on [...
- Do Barcodes Need to be a Certain Length or Format? [Article]
Answer: Although there are probably other barcode formats that Solid Route Accounting business systems are compatible with, the only one that is recommended and approved at this time is the
- Do the Barcodes Need to Have the Barcode Number Beneath It? [Article]
Answer: The actual part of the barcode itself that’s read by the barcode scanner is the image that’s comprised of a series of lines (or squares in the case of 2D barcodes). The nu
- Can I Create My Own Barcode List with My Own Numbers? [Article]
...wer: Companies that sell product without existing barcodes can absolutely create their own. Because Solid Route Accounting business systems do not verify entered barcodes against any globa
- Are Barcodes a Feature that can be Turned On and Off? [Article]
Answer: In all versions of Solid Route Accounting business systems, the ability to use Barcodes is always “turned on”. That said though, whether they’re used or not is up to
- How do I Set Passwords for Route Sales People and Assign Them to Handheld Comput... [Article]
Answer: Assigning handheld computers to route sales people by way of their Mobile Unit Record is a great way to ensure their responsible for their own hardware, inventory, and sales. B
- How to Prevent Customer Records from Being Sent To or Available In Solid Sales P... [Article]
Answer: Not all customers created within a company’s Customer Records are necessarily visited by all route sales people, or visited at all for that matter. Prime examples of this
- How to Initialize a Palm O/S Handheld Computer to an Existing Mobile Unit Record [Article]
Answer: Although the Mobile Unit Records stays the same within Solid Route Accounting, the handheld computers that connect to them can change over time as new handheld computers are purchased
- How to Filter Inventory Items to Prevent Them from Showing on the Handheld Compu... [Article]
Answer: All Inventory Records created in Solid Business Central are by default all sent to the handheld computers. However we understand that situations can arise where it’s undesirable
- How to use [F11 - Fill] to Recreate Lost Invoices and Orders in Solid Business C... [Article]
...ld computer where the contents of Solid Sales Pro are wiped out, so...