Stock Reconciliation Report [Article]
...mary report of the stock depletion amounts on the mobile handheld unit. Not only will this assist w...
How to Create a New Mobile Unit Record in Solid Mobile Central? [Article]
Answer: Using handheld computers to create invoices in the field is what really gives Solid Route Accounting business system owners a competitive advantage. Each handheld computer operates by
How Can a Credit be applied Against an Invoice for Returned Goods? [Article]
Answer: Allowing returns to be applied against the current invoice a credit is not a default setting for Solid Route Accounting business systems. However, this setting is often enabled during
New Inventory Items or Price Changes are Not Updated on the Handheld Computer. [Article]
Answer: Inventory records are typically the largest database that a company needs to maintain. To speed up the sync process, only changes in quantity levels are regularly shared through Solid
How do I Set Passwords for Route Sales People and Assign Them to Handheld Comput... [Article]
Answer: Assigning handheld computers to route sales people by way of their Mobile Unit Record is a great way to ensure their responsible for their own hardware, inventory, and sales. B
Can Mobile Unit Records be Set to Sort and Display Items by Description Instead ... [Article]
Answer: When manually adding inventory items to a transaction within Solid Sales Pro, such as on the '1131 Add Items' screen when making an invoice, the inventory list can be switched from be
How to Set a Handheld Computer to be Re-Initialized or to be Initialized it for ... [Article]
Answer: Re-Initializing an existing handheld computer, or Initializing a handheld computer for the first time, is a powerful process that first pulls any available unsaved data from the handh
When Route Sales People Accept Inventory Returns, Where does the Inventory Go wh... [Article]
Answer: When considering inventory returns from Solid Sales Pro, the 'Return Code' assigned to those returns is the main factor that determines what action will be taken when sy
Finalizing Customer Orders through Delivery Confirmation [Article]
Delivery Confirmation is an optionally licensed feature of Solid Route Accounting – Enterprise Edition that allows Customer Orders saved within the system to be assigned t
Error 31: No Records in Table or Bad Header Value [Article]
Description: When entering Solid Sales Pro, the error message displays, “Error 31: No records in table or bad header value.”
Resolution: This often oc
How to Create a New Mobile Unit Record in Solid Business Central? [Article]
Answer: The handheld computers that route sales people use to create invoices while in the field are what really gives Solid Route Accounting business system owners a competitive advantage ov
How to Hard Reset an Opticon H19 to Factory Settings [Article]
How to Clean Boot (Hard Reset) an HP iPAQ 211 or 214 to Factory Settings? [Article]
Answer: T
HotSync Operation was Interrupted. Some of your Data was NOT Backed Up. [Article]
Description: When trying to sync a handheld computer, it shows the problem, “HotSync operation was interrupted. Some of your data was NOT backed up. For details, tap HotSync Lo
Can Route Sales People Override, Edit, or Change Prices on the Handheld Computer... [Article]
Answer: If a mobile unit record has been enabled for price editing, the route sales person can edit...
How to Replace the Batteries in a Handheld Computer [Article]
Answer: There’s no question that handheld computers make short work of tedious tasks, however as time progresses, the batteries within them start to get tired, and after months of dutif
How to Initialize a Palm O/S Handheld Computer to an Existing Mobile Unit Record [Article]
Answer: Although the Mobile Unit Records stays the same within Solid Route Accounting, the handheld computers that connect to them can change over time as new handheld computers are purchased
Please Assign a Return Code for Returned Goods! [Article]
Description: When accepting a product return during the invoice creation process, the message, “Please assign a return code for returned goods,” will display if a Return
How to Initialize a Windows Mobile O/S Handheld Computer to an Existing Mobile U... [Article]
Answer: Although the Mobile Unit Records stays the same within Solid Route Accounting, the handheld computers that connect to them can change over time as new handheld computers are purchased
There is an Invalid Reference to QuickBooks Class “001” in the Invoice. [Article]
Description: When Solid Fusion reports ‘Errors occurred during Export!!’ and by clicking on the [View Log] button, the error given inside the Solid Fusion Log is as follows