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Solid Innovation Knowledge Base

Error Message: Symbol PrintPad Graphics Printing with Si Speedy Invoice
Program and Version: Si Sales Pro & Si Speedy Invoice
Menu Path:  
Symptom:  
Resolution:

Graphic images must be saved in .PCX 1-bit color depth format. The maximum image size for the Symbol PrintPad is 832 pixels wide, printing at 203 dots per inch. To install graphic images to the Symbol PrintPad requires the O'Neil Printer Configuration Program and an O'Neil printer configuration cable (Coiled Cable, 2t / 2i Std" Part No: 210164-000).

Installing Graphics to the O'Neil PrintPad

1. Connect the Symbol PrintPad to the COM1 on your computer using the O'Neil configuration cable.

2. Download the O'Neil Printer Configuration Program from O'Neil's web site.

3.Once installed, double click on the <ONeilConfigurationProgram> icon located on your Desktop.

4. When asked to open the configuration file for your printer, choose from the list provided or click on <Query Attached Printer> to have the program detect your printer.

5. Now that you have selected or detected your printer, the main O'Neil Printer Configuration screen will appear. Select the <Graphics> tab.

6. Click on <Add> and open the graphic image you want to print at the top (header) of the invoice. When presented with the "Object Information" window, enter "SIHDR" as the Name. Enter a "Short name" character and "Description" of your choice then click on OK to save to the 'New settings' list.

7. Click on <Add> and open the graphic image you want to print at the bottom (footer) of the invoice. When presented with the "Object Information" window, enter "SIFTR" as the Name. Enter a "Short name" character and "Description" of your choice then click on OK to save to the 'New settings' list.

8. Click on <Append Missing Graphics> to upload the new graphic settings to the printer.

Version Support: Si Speedy Invoice and Si Mobile Sales
Documentation:  
Notes: If you require assistance with converting your company logos into the proper format, please do not hesitate to contact one of our Client Service specialists.

 

 

 

 

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