| Resolution: |
1. Select the Sales menu option.
2. Enter customer number and create an ROA (DO NOT enter
the marking screen).
3. Enter a negative value equal to the credit amount
you wish to offset (e.g. $-100.00) in the "Give
Amount Received" field and press CTRL+END to save.
4. Answer "Y" when prompted to create a "Balance
Forward" transaction.
5. Create a second ROA and this time enter into the
marking screen.
6. Mark off the balance forward transaction and credit
amounts.
7. Save the ROA, leaving the amount received as $0.00.
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