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Error Message: "There are no Customers to choose from. Contact Administration for customer configuration!"
Program and Version: Solid Sales Pro™ & Solid Route Accounting™ for QuickBooks®
Menu Path: Sales / Create Transaction / Select Customer
Symptom: Error message occurs when tapping on SELECT CUSTOMER from the 1100 Create Transactions screen.
Resolution:

1. Open Solid Fusion™ and click on RUN to upload the customer records from QuickBooks. Review the Solid Fusion™ event log if errors occur.


2. Start Solid Mobile Central™ and access menu path Mobile / Information. Ensure that 'Customer Routes' field has been set to "ALL" or to the respective customer route groups for that mobile unit.


3.Start Solid MultiConnect™ and re-HotSync the mobile unit handheld device. Review the Solid MultiConnect™ event log if errors occur.

Version Support:  
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