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Home > Knowledge Base > HQ-KB0085

Solid Innovation Knowledge Base

Message: Handheld unresponsive
Program and Version: Si Sales Pro & Si Speedy Invoice
Menu Path:  
Symptom: Handheld device will not respond to touching the screen.
Resolution:

The handheld device may become unresponsive and needs to be reset.
1. Locate and press the handheld reset button.
2. Resume normal operations by tapping on the Si Speedy icon.

Version Support:  
Documentation:  
Notes: Refer to the hardware user manual for your specific handheld device for further information on resetting.

 

 

 

 

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