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Home > Knowledge Base > HQ-KB0087

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Message: The connection to QuickBooks failed to start. Si Fusion may not be authorized to connect to QuickBooks. Please review your QuickBooks online documentation for help.
Program and Version: Si Fusion
Menu Path:  
Symptom: Si Fusion will not run.
Resolution:

Si Fusion must be assigned access to your QuickBooks company file in order to exchange data with Si Mobile Central.

In Si Mobile Central:
1. Click on Company / Configuration.
2. Click on the Fusion tab and ensure that the path to your QuickBooks company file is correct.

In Quickbooks:
1. Open your company file.
2. Click on Edit / Preferences.
3. Select "Integrated Applications" in the navigational window.
4. Click on the 'Company Preferences' tab.
5. Remove the check mark for "Don't allow any applications to access this company file".
6. Highlight Si Fusion and click on the 'Properties...' button.
7. CHECK the box "Allow this application to access the company file."
8. CHECK the box "Allow this application to log on automatically."
- Logon as: "Admin" from the drop down menu.
9. Click on OK to save the changes.
10. Re-try Si Fusion.

Version Support:  
Documentation:  
Notes:  

 

 

 

 

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