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Home > Knowledge Base > HQ-KB0095

Solid Innovation Knowledge Base

Message: Inventory Quantity is out of balance
Program and Version: Si Speedy Invoice
Menu Path:  
Symptom: Inventory quantities in Si Speedy Invoice do not match the quantities in QuickBooks.
Resolution:

Si Fusion is the software that translates the data being passed between Si Speedy invoice and your QuickBooks company file. If Si Fusion is not running, information between Si Speedy Invoice and your company file may not be synchronized.

Synchronize your handheld device:
1. Start Si MultiConnect or Si Connect and synchronize your handheld device.
2. Start Si Fusion and click on RUN to exchange information with your QuickBooks company file.
3. Synchronize your handheld device again.


Things to check:

1. Does Si Fusion or Si MultiConnect or Si Connect report any errors or Conflicts?
- View each programs respective event log for more information
2. Has the handheld device been synchronized successfully?
- Provided Si Fusion is running, the data is transferred between Si Speedy Invoice and your company file after each successful synchronize session.

Version Support:  
Documentation:  
Notes:  

 

 

 

 

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