Supporting Your Investment

How many times have you purchased a software product only to find out that the after sales support is poor or sometimes non-existent? At Solid Innovation, we pride ourselves on being there when you need us. Through your annual software support contract you continue to invest in your business and we too commit to that investment. Helping ensure that your business is up and running when you need it the most, is our commitment to you. It is our way of ensuring that you obtain your Return on Investment quickly. Our support staff is here to serve you. Whether you need us to resolve a quick question or whether we are working hard on the next program enhancement that will allow you to better serve your customers.

Your annual support contract is put to good use in many more ways than just having someone here to answer the phone. It helps fund our product development, quality assurance, documentation and technical staff so that you are receiving the highest level of products, procedures and assistance possible. It also allows us to continue to develop new services such as on-line FAQ and Knowledge Base services. What does this mean to you? This means that we allow you to focus on the business of serving your customers and becoming more profitable. This means reductions in administration costs and increased sales productivity. This means realizing your Return on Investment in the shortest period possible. And best of all, this means your company and customers are happy and profitable. At Solid Innovation, we believe that our job does not end after signing on the dotted line... we partner with our clients for continued success by "Supporting your Investment".

Third Party Billing keeping you away from some product lines?

Many larger manufacturers have strict accounting and distribution procedures that make it hard for small to midsize DSD companies to purchase and distribute their products. Often agreements are made with large buying groups or store chains that require invoices for those product lines to be made payable to the third party manufacturer. For most route accounting systems, this causes additional time and accounting procedures to handle these transactions.

Introducing Si MultiVendor™... third party billing made simple. Using Si Route Accounting you are able to purchase product, assign it to the third party supplier and distribute to one, many or all of your customers.

Even better, there is no additional training or special procedures to run at the time of sale. Sales transactions are created by drivers by adding items just as they would for a normal transaction. At the time the transaction is saved, the Si MultiVendor procedures automatically assess which items apply to the third party billing and create a separate transaction with those items only making them payable to the third party vendor. These transactions then become a receivable of and payable to you by the third party. All other items not deemed to belong to the third party are saved to a second invoice payable to your company as usual.

For more information on the Si MultiVendor option or any other Si product or service, please do not hesitate to call 888-667-3769 or visit us on line at www.Solid-Innovation.com.

At Solid Innovation, we focus on ensuring your mobile business needs are met.

Si Partners Corner

Solid Innovation is pleased to welcome our newest business partner, Edmonton-based Time Business Machines, Ltd. The partnership authorizes Time Business Machines to resell, support, and provide professional services for Solid Innovation's Si Mobile Sales™ and Si Route Accounting™ solutions, as well as provide service and support for the company's Remote Services Delivery methodology throughout western Canada. The partnership includes, but is not limited to, product sales and service to the point-of-sale retail, grocery, and hospitality industries as well as other specialized route delivery companies.

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