What's Up DOC*?

(*Developmental Opportunities Committee)

Si Scan to Pick

An integral part of the Solid Warehouse™ line of products, Si Scan to Pick allows warehouse personnel to quickly access, pick, pack and ship customer orders. Taking advantage of the integrated barcode scanners and the new Si Quick Connect feature, warehouse personnel are able to quickly traverse through the warehouse guided by shelf location or product code, scanning each item to validate and confirm the order. Items may be under-picked, over-picked and even substituted should there be no specific product available.

Once all items have been picked, the warehouse personnel re-saves the "Picked" order and synchronizes the order back to the Solid Business Central™ system. During the same connect session the next order in line is automatically sent to the handheld device.

Back at the Solid Business Central™ program, "Picked" orders can be quickly verified, finalized and printed for shipment using the new Sales Item Browse screen.

You may also optionally put orders on hold and print hardcopy pick lists by batch or individually.

Distributor Increases Sales by 25 to 50 Percent with Solid Route Accounting™ - Enterprise Edition

Solid Innovation: What advice can you give to someone who’s considering upgrading to mobile route accounting software?
Rick: I tell guys to get as much information as they can and allow themselves a couple of weeks to get used to the new system before they get started. When we first started, we were up and running too quickly. But once we got started, it was smooth sailing and now it’s so much easier.

Solid Innovation: Tell us about the Solid Innovation client services team.
Rick: Bryan Shier, Director of Client Services, has been excellent. Whenever we phone and we’ve got a problem, the client services team has done their very best to try to fix the problem. During office hours, we get a call back within an hour. Even on the weekends we’ve been getting a call back within an hour, but that isn’t guaranteed. If we phone on a Friday night after hours and say that we’re doing inventory and we’ve got a problem, whoever has been on call at Solid Innovation has always returned our call within an hour or two. In most cases they’ve been able to fix the problem right then. If they haven’t been able to fix it immediately, we got the call within a day or two with the solution. The service has been excellent.

Solid Innovation: If you were to talk to your peers in the industry, what would you tell them about Solid Route Accounting™ - Enterprise Edition?
Rick: As a handheld system, it’s great. As an invoice-writing system, it’s great. As a reporting system, it’s getting better every year. I recommend it to many of the guys now. It serves the purpose very well for the industry needs and as a distributor. It’s got a strong support system which we absolutely need because my trucks wouldn’t go out without a handheld system.

< Prev 1 2 3 4 Next >