What's New

Solid Affiliate Program

Solid has announced the official launch of its new Solid Affiliate Program. The program is specifically designed to facilitate partnerships and expand product offerings within the direct store distribution and route accounting industry. Affiliates are equipped with detailed product information and marketing resources that they can use to expand their expertise and product offering when consulting clients. Read Press Release...

Infor Channel Partner Summit

Solid is excited to feature its Solid Route Accounting™ - FACTS Edition at the annual Infor Channel Partner Summit on July 13-15, 2010. Softcare, an Infor Channel Partner and Solid's partner, will present the software at the Summit on behalf of Solid. Other attendees at the Summit will include Infor Channel Partners from across the globe. Infor Channel Partners serve small- to medium-sized businesses, providing them with sales, services and/or support on a local scale.

Valley Beverages Quenches DSD Thirst

Valley Beverages, headquartered in Howes Cave, NY, distributes beverages and snacks to service bars, restaurants, schools, country clubs, recreational facilities and automotive repair shops throughout Central New York. Wiliam Trendell, President of Valley Beverages, called to tell us how he's continued his success since implementing Solid Route Accounting™ for QuickBooks in 2004. Watch Valley Beverages' Testimonial Video...

Craig's Corner: Message from the CEO

Why Go Mobile with Tight Integration?
Everywhere, distributors large and small are automating their mobile sales functions on mobile computers. But why are they doing this? And, why would they go to the expense of selecting ruggedized equipment with reliable software? And, why is tight integration so valuable?

I was reminded of this question in my recent travels to the Caribbean.

Read full article...

Articles of Interest

Why You Should Carry a Spare Mobile Handheld

Most people wouldn't drive a car without a spare tire, so why should your route sales reps be able to create transactions without a spare handheld? Read full article...

How to Keep Your DSD Hotter than the Summer Heat

As a distributor, it's most likely one of your busiest times of the year. Ice, beverages, dairy and novelties are leaving the shelves faster than you can say, "DSD". With all the hustle and bustle, you need to ensure you are equipped with the right resources to get you through the chaos with speed and accuracy. These important tools will keep your distribution hotter than the summer heat. Read full article...

3 Reasons to Lease Your Route Accounting Equipment

You're looking at a major hardware or software investment that you realize will make you money. But, where does the money come from to make that investment? Today, more and more distribution companies are using lease financing for their hardware and software purchases, and here's why: Read full article...

Tech Tips

Tip #1: Are all your customers being visited every single sales period?

Verify customer visits by requiring No-Sale Invoices. Solid Route Accounting business systems offer ways to control customer routes, as well as the order of customer visitation. If there’s a need to create a ‘No Sale’ invoice however, to confirm that customers who have purchased no items were visited, this can best be accomplished by way of creating a ‘No Sale’ inventory item that can be added to an invoice type of transaction for such customers. This allows the customer to sign that no product was purchased, and also allows the driver to verify that they’ve completed every stop on their route.

Tip #2: HST Preparations: How to Set up Multiple Taxes

The Multiple Tax feature was developed to accommodate all of your taxation needs. Multiple Taxes apply if you have more than two taxes in your region, do business across multiple tax regions, or have additional charges such as deposits or environmental fees that need to be accounted for. Multiple Taxes is available to all Solid Route Accounting – Enterprise Edition users without any further licensing required. Read How to Set up Multiple Taxes... or Watch Video Tutorial on How to Set Up Multiple Taxes.

Tip #3: Connection Failed, No AP Found

The most frequent cause of this issue also happens to be the easiest to check. Often, as computers and other wireless devices connect to and disconnect from the wireless network, the Internal IP Address of the office computer running Solid MultiConnect can change, causing Solid Sales Pro to sync to a the incorrect address. For information on how to verify this address and get the sync connection working again, read Solid Know How Article#89: Can’t Sync the Handheld Computer by Wi-Fi Wireless Local Area Network (WLAN).

Meet the Team

Jacqueline Fisher : Office Manager

As Office Manager, Jacqueline is the cornerstone of Solid's office activities. Whether it's mailing out equipment, preparing invoices, or tidying up our work space, Jacqueline ensures all of Solid's administration needs are taken care of. In Jacqueline's spare time, she enjoys golfing and spending time with her grandchildren.

What Clients Are Saying

"My route sales reps are each saving at least a half hour everyday with Solid’s system. My staff think it’s great!"
Matt Terlep
Kanani Foods, Inc. dba Sushi Bento
Nevada, USA

"Thanks again to the Solid Innovation Support Team for always replying so fast and for explaining things so clearly. I appreciate it."
Jennifer Price
Paul's Food Factory
Nova Scotia, Canada

*We want to hear what you have to say! Email your success story to ngryba@solid-innovation.com for the chance to be featured in the next issue of Insights!*

Featured Partner

Janam Technologies LLC is a provider of rugged, handheld computing devices for mobile workers. Janam combines deep industry knowledge with advanced technologies to deliver products and accessories that increase productivity, reduce costs and improve customer satisfaction. Specializing in purpose-built mobile computers that scan barcodes and communicate wirelessly, Janam’s products are ideally suited for mobile applications in retail, healthcare, hospitality, manufacturing and logistics.

Solid wants to hear from you!

At Solid, we strive for excellence through collaboration - including input and advice - with our clients. We are always interested in your feedback. Please post any comments/questions about the company using our Solid Know How™ Contact Form, or send an email to support@solid-innovation.com.

# # #